PLAY FOR REAL MONEY
In the Bet-at-home casino, the experienced gambler hardly misses an opportunity to have fun while passing the time. The categories are clear and simple: table games such as blackjack or roulette can be found as well as online slot machines and classic slot machines, which make up around half of the offer. Video poker and various other games are also offered. Slot machines complete the range of games. Sports betting includes almost all possible domestic and foreign sports leagues, from the Bundesliga to Australian football or dog races. In addition to the well-known Texas Hold’em, the poker platform also offers a poker school, freerolls, tournaments and various forms of poker such as Seven Card Stud, Five Card Stud, Omaha High or Razz.
There is no extra software or platform to be installed at Bet-at-home. All games can be operated directly via the browser. All you need is the latest version of Adobe Flash Player. While the start page looks very clear, it gets a bit confusing the first time you play. One or two games later, however, you can quickly find your way around. Despite the initial confusion, the software is easy to use and intuitive. The three different game offers can be selected separately from each other, just one log-in is enough to use poker, casino and sports betting. However, there is one limitation: some of the poker software must be downloaded. It was specially developed for Bet-at-home by the renowned software manufacturer Playtech. The platform is fast and resource-saving and runs under almost every operating system without problems. The live casino runs smoothly and without jerking in tests.
Offers and loyalty programs
The welcome bonus from bet-at-home is not one of the largest in the industry, but it is easy to get and paid out seriously and reliably. The sports betting bonus is usually 100 euros after you have deposited the same amount. The poker bonus amounts to 1500 euros after the same amount has been converted into chips, and the casino gives 100 euros on the first equivalent high deposit. In addition to the specific game bonuses, a PayPal bonus is also possible: You can secure a 100 euro betting bonus as long as you pay in via your PayPal account. The “winner of the day” campaign is fun: 50 euros are raffled off every day. The winner must log into their Bet-at-home account on that day, otherwise the pot will increase by the unsolicited 50 euros. Extra tournaments or raffles round off the offer, which appears solid and fair. What Bet-at-home unfortunately does not offer up to now are loyalty points or a VIP program for returning players. Improvements are urgently needed here, as such programs have been proven to keep and motivate players.
Deposit and withdrawal
Bet-at-home offers the common payment options such as credit card, PayPal, instant transfer or Giropay. Many less well-known providers are also possible: iDeal, Neteller, Easypay or SoloCard are also supported. You can deposit in euros or, depending on your preference, in US dollars. Each type of deposit has a certain minimum deposit – this can be a bit confusing if you like to use different options, but it is shown separately for each payment process. Withdrawals can be made by bank transfer, credit card or Moneybookers. While the first two options are unfortunately limited on a monthly basis and then incur fees, Moneybookers withdrawals can be made at any time and as often as desired. All in all, however, solid possibilities and also serious and reliable.
The customer service
This is where bet-at-home clearly scores and pulls the competition away. Support is available around the clock, whether by phone, email or live chat in different languages. There is a specially set up hotline for each game category, so that long waiting times do not arise and support can deal with the problem immediately.
A great range of games, simple software and excellent customer service make bet-at-home a real all-round talent in online casinos. Only the specially installable poker software, the somewhat limited payout options and the lack of a loyalty bonus spoil your luck a bit.